System status
VPSTTT System Status
Live checks from the VPSTTT web server to our website, customer portal and company site. Only real measurements at check time are shown; the page refreshes every 60 seconds.
- Real measurements
- Refreshes every 60 seconds
- Response time in ms
Current status
Service Status Response time
How status is determined
- Operational successful HTTP response (2xx/3xx) with the first byte in under 2 seconds.
- Slow successful response, but the first byte took 2 seconds or more.
- Error HTTP error code (4xx/5xx), no response within 5 seconds, or no connection.
Service commitment
99.98% SLA Commitment
Vietnam Cloud VPS, International Cloud VPS, dedicated servers, colocation, hosting and storage (S3 Storage, V-Drive) are committed to 99.98% monthly uptime, roughly 9 minutes of downtime at most in a 30-day month. Residential VPS and residential proxies: 99%.
Read the full SLA (Vietnamese)Service credits: Cloud VPS, dedicated servers, hosting, storage
Actual uptime in the month Credit (service credit)
From 99.0% to below 99.98%10% of the monthly fee
From 95.0% to below 99.0%25% of the monthly fee
Below 95.0%50% of the monthly fee
- Credits are added as extra service days or deducted from the next renewal invoice; they are not paid in cash.
- Colocation, rack rental, proxies and Residential VPS have their own credit tiers on the SLA page.
- Submit a claim within 7 days after the incident ends via support ticket or email.