IT Outsourcing - Instant Support
Receive requests quickly via ticket/Zalo/phone, handle computer, software, email, printer errors... helping staff work smoothly, without interruption due to minor errors.
IT Outsourcing - IT Outsourcing
Comprehensive IT Outsource, IT HelpDesk, IT Onsite, IT Remote Rental Services for Businesses - Free Infrastructure Survey
IT Outsourcing is a solution that helps businesses immediately have a professional technical team without needing to recruit full-time IT. VPSTTT Supports quick troubleshooting, periodic system monitoring and infrastructure optimization for stable operation: network/WiFi, office computers, email by domain name, data backup, basic security and website/VPS/hosting related issues.
- Optimize costs - No need to recruit full-time IT
- Data security - System security
- Quick response - Processed handling
- Clear handover - Flexible service package
- Operation is more stable over time
- Fewer failures - Fast recovery when errors occur
Service solutions IT Outsourcing - IT Outsourcing
Based on practical challenges, VPSTTT has developed optimized IT service solutions to help business customers "Do business with peace of mind".
Management - Comprehensive Control
Monitor and manage network systems, WiFi, servers, cameras, NAS/Cloud... to optimize operations, clearly decentralize and ensure all IT resources are always stable.
Maintenance - Maintaining the System
Periodically check, update patches, optimize performance and prevent problems before they happen. The goal is to limit downtime, reduce risk and increase system longevity.
Consulting - Technology Orientation
Consulting on appropriate solutions according to business scale: backup, security, cloud, infrastructure upgrades... helps you invest in the right place, avoid buying wrongly and deploying wrongly.
Service Pricing IT Outsourcing - IT Outsourcing
Outsourcing IT helps businesses operate stably every day: quick troubleshooting, regular maintenance, remote follow-up support - no need to recruit internal IT.
3 packages per month - focus on quick remote processing, with onsite by region.
1,200,000 VND
/ monthsDevice: 1-10
Support channel: Ticket / Zalo / Email
- Helpdesk L1
- Guides for handling errors
- Periodic reporting
Onsite: No
Register ngay →2,600,000 VND
/ monthsDevice: 1-20
Support channel: Ticket + priority
- L1 + Basic email domain
- Standardize operations
- Basic setup support
Onsite: 1 day/months (Local NT/KH)
Register ngay →6,000,000 VND
/ monthsDevice: 1-40
Support channel: Ticket + Priority SLA
- Helpdesk L1 + L2
- Decentralize sensitive data
- Keep track of basic backups
Onsite: 3 days/months (Local NT/KH)
Register ngay →Ticket pack - suitable for agencies/IT businesses that need to rep tickets.
2,500,000 VND
/ 50 tickets (~50,000 VND/ticket)- Remote Helpdesk L1/L2
- According to unified scope
Limitation: Ticket L3/incident is heavy and can be converted to multiple tickets
Buy packages →3,200,000 VND
/ 100 tickets (~32,000 VND/ticket)- Remote Helpdesk L1/L2
- Prioritize processing
Limitations: Does not include carrier/Wi-Fi
Buy packages →5,500,000 VND
/ 300 tickets (~18,333 VND/ticket)- Remote Helpdesk L1/L2
- Scope is clear
Limit: Severe L3/incident reported separately
Buy packages →8,500,000 VND
/ 1000 tickets (~8,500 VND/ticket)- Remote Helpdesk L1/L2 according to the agreed scope
- Prioritize processing according to internal SLA
Limitation: Ticket L3/incident is heavy and can be converted to multiple tickets or reported one time
Buy packages →12,500,000 VND
/ 5000 tickets (~2,500 VND/ticket)- Remote Helpdesk L1/L2 according to the agreed scope
- Prioritized processing + queue management
Does not include carrier/Wi-Fi
Buy packages →15,000,000 VND
/ 10,000 tickets (~1,500 VND/ticket)- Remote Helpdesk L1/L2 according to the agreed scope
- High priority + suitable for agency/enterprise
Severe incidents should be reported separately or converted to multiple tickets
Buy packages →Pricing onsite local NT/KH. Other areas: group work by trip + transportation fee.
600,000 VND
/ session- On-site handling according to checklist
Note: Does not include replacement parts
Book →1,000,000 VND
/day (8h)- Applicable when combining multiple tasks
Priority: follow the checklist
Book →2,500,000 VND
/time (maximum 10 machines)- Standardize + install apps according to the list
Additional computer: additional fee
Book →Email/Domain/Website - one-time notification (setup/audit/incident) + monthly operating package if needed.
2,000,000 VND
/ time- Google/M365/Zoho/SMTP
- Create configuration + test send/receive
Maximum 10 users; Add additional users
Register →3,000,000 VND
/ time- DNS setup + monitoring + tuning
- Rollout safely
Do not tighten DMARC suddenly
Register →1,200,000 VND
/ time- Check log + restore service
Severe incidents quote separately
Call processing →Backup & S3AS - centralized with restore test to commit. Price for storage/bandwidth depends on consulting package.
2,800,000 VND
/ time- Policy + calendar
- Warning + instructions
Does not include S3AS capacity fees
Register →1,200,000 VND
/ time- Restore template
- Acceptance minutes
Required if you want to commit to RTO/RPO
Test ngay →1,500,000 VND
/ months- Monitor success/fail
- Warning + report
Does not include heavy server incidents
Register →Register for IT Outsourcing - IT Outsourcing Today
Register IT Outsourcing (IT Outsourcing) today so VPSTTT becomes your business's companion IT team - helping the IT system operate stably without needing to recruit internal IT. Just leave your information and the problem you are having, VPSTTT will contact you for quick consultation, propose a suitable plan according to monthly packages or tickets, flexible support remotely or on-site.
What is IT Outsourcing?
IT Outsourcing is a form of business that uses third-party companies or professional individuals to manage, operate and maintain information technology (IT) systems, instead of building an internal IT team. This solution helps optimize costs, improve performance and access highly qualified experts.
- Manage servers, networks, troubleshoot hardware/software problems.
- Network security (Security), monitoring, data and system security.
- Build software on demand (Project Outsourcing).
- IT consulting on infrastructure construction and technology strategy.
Benefits of IT Outsourcing Services - IT Outsourcing
- Businesses can cut salary, insurance, training and recruitment costs for internal IT personnel.
- VPSTTT's outsourced IT team has in-depth knowledge, international certifications and diverse practical experience.
- Businesses do not need to worry about technical infrastructure issues, helping employees focus on profitable work.
- Easily adjust the service scale according to the actual needs of the business, especially useful for SMEs.
- Limit the risk of data loss, the system is maintained and updated with new cybersecurity solutions.
- VPSTTT commits to a level of service that helps incidents be resolved quickly, minimizing downtime.
IT Outsourcing Team of VPSTTT
VPSTTT Providing IT Outsourcing services to help businesses operate IT systems stably - safely - optimizing costs without needing to recruit internal IT. The technical team provides flexible remote and on-site support, quick reception, procedural processing, and clear handover logs and checklists.
- Multi-platform team of expertise: Windows, Linux, intranet, business email and office workstations.
- Troubleshoot problems quickly, prioritize the right level of impact such as network/WiFi, slow computer, email errors, lost connection.
- Periodically manage the system to reduce errors: check, optimize, update and standardize configuration.
- Proactively protect data with appropriate backup/restore plans.
- Transparent handover, with work reports, operating instructions and upgrade proposals when needed.
Why Should You Choose The Service? IT Outsourcing - IT Outsourcing Of VPSTTT
Optimize costs compared to internal IT recruitment, but still ensure stable system operation - quick troubleshooting, periodic maintenance and follow-up remote support.
Optimized Cost - as effective as having your own IT department
Instead of shouldering the salary, insurance, allowances, and risk of leaving an IT employee, you use outsourcing services with lower costs but still have a support team.
Dedicated technical team - not dependent on one person
Internal IT often depends on one person, and lack of replacement is easy. The Information Office deploys according to a team model, there is always someone to receive, process and control.
Monitoring & feedback 24/7 - reducing downtime
VPSTTT helps detect abnormalities early, respond quickly when the system is unstable, reduce interruptions in sales, customer care and internal operations.
Information security & risk management
Standardize accounts, control access, reduce common weaknesses, and guide safe operations to limit the risk of data loss or information exposure.
Safe backup & fast restore ability
Backup is not just about saving, but about being able to restore when needed. VPSTTT focuses on scenarios of accidental deletion, drive failure, malicious code or system errors.
Free infrastructure survey - clarify scope
Online/offline surveys help you know where the system is weak, what needs to be done before and after and estimate reasonable costs before deployment.
Frequently Asked Questions When IT Outsourcing - IT Outsourcing
Below are frequently asked questions when hiring IT Outsourcing (IT Outsourcing) at VPSTTT.
How is outsourcing IT different from recruiting internal IT? −
Internal IT depends on 1-2 people, while IT Outsourcing is a team that processes processes, has replacements, and is committed to response time. Costs are often more optimal because there is no salary, insurance, training, and risk of leaving the job.
When is it appropriate for my business to outsource IT? +
Suitable when businesses do not need full-time IT but still encounter problems such as unstable network/WiFi, faulty PC, email problems, data or system loss or interruption.
What will the VPSTTT do when outsourcing IT? +
Depending on the service package, VPSTTT supports help desk, computer error handling, internal network, email domain, backup, website, server, basic security, job reporting and upgrade recommendations when needed.
How long is the response time when there is a problem? +
Errors that affect operations such as network outages, emails not being sent or received, server crashes or website errors will be prioritized to be received first. The specific time depends on the package and agreed priority level.
Remote support or on-site support? +
Most errors can be handled remotely for speed and savings. In case it is necessary to check equipment, network cables, WiFi, cameras or physical servers, VPSTTT will be onsite according to the agreed scope.
Is outsourcing IT safe? What about fear of data disclosure? +
VPSTTT follows the process of decentralization, recording processing logs, limiting account scope and clear handover. The business still controls the system, data and access rights.
If you are using an old, confusing system with no documents, can you still do it? +
Have. The VPSTTT will survey and map the infrastructure, accounts, devices, and services in use and propose step-by-step standardization to make the system easier to manage.
How are costs calculated? Is there a monthly package? +
There are monthly packages for regular support needs, ticket packages for arising needs and one-time items such as onsite, email/domain/website or backup.
If there is an incident of data loss, virus or malicious code, how to handle it? +
VPSTTT prioritizes isolating the problem, checking the cause, restoring data if there is a backup, cleaning the system and recommending prevention procedures to limit repetition.
Optimize operations and reduce business IT costs with VPSTTT
VPSTTT providing professional IT Outsourcing services, helping businesses maintain stable systems, handle problems quickly and optimize costs instead of having to recruit internal IT.
VPSTTT technical team provides daily remote support and onsite when needed, covering important items such as network/WiFi, computer - printer, camera, server, email, data backup - restore and security.
